August 30th, 2013
Giving an earful to your bank could actually benefit your bank account.
Advice on having fees waived:
Its not just mistakes that are getting reversed;
A friendly attitude goes a long way; and
If you’re not having much luck, hang up the phone and try again—you might be connected with a different, more understanding representative. Or ask to speak with a manager or supervisor, who may be more helpful and have more authority to waive controversial fees.